Gaya APA
Total quality management. (1996).
Yogyakarta:
Andi,.
Gaya Chicago
Total quality management.
Ed. 2.
Yogyakarta:
Andi,,
1996.
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Gaya MLA
Total quality management.
Ed. 2.
Yogyakarta:
Andi,,
1996.
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Gaya Turabian
Total quality management.
Yogyakarta:
Andi,,
1996.
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