Gaya APA
Fandy Tjiptono, Anastasia Diana. (1996).
Total Quality Management (edisi revisi).
Yogyakarta:
ANDI.
Gaya Chicago
Fandy Tjiptono, Anastasia Diana.
Total Quality Management.
edisi revisi
Yogyakarta:
ANDI,
1996.
Text.
Gaya MLA
Fandy Tjiptono, Anastasia Diana.
Total Quality Management.
edisi revisi
Yogyakarta:
ANDI,
1996.
Text.
Gaya Turabian
Fandy Tjiptono, Anastasia Diana.
Total Quality Management.
edisi revisi
Yogyakarta:
ANDI,
1996.
Print.